Call forwarding
Your call divert code, with your number already in it.
Choose your phone provider and which calls you want Ellie to answer. You get the exact code to dial, and the codes to check it and switch it off. 34 UK providers, checked against their own help pages in October 2026.
Choose your provider
Your code appears here, with your number already in it.
Every provider at a glance
The code to forward calls you miss. Replace NUMBER with your Salonly number. Choose the provider above for the other codes and its charges.
Mobile
| EE | **61*NUMBER# |
| Vodafone (pay monthly) | **61*NUMBER# |
| Vodafone (pay as you go) | Not allowed |
| O2 | **61*NUMBER# |
| Three | Phone settings |
| giffgaff | Phone settings |
| Tesco Mobile | Not allowed |
| Sky Mobile | Phone settings |
| iD Mobile | Phone settings |
| SMARTY | **61*NUMBER# |
| VOXI | Phone settings |
| Lebara | **61*NUMBER# |
| Lycamobile | Phone settings |
| BT Mobile | **61*NUMBER# |
| Asda Mobile | Ask the provider first |
| Talkmobile | Ask the provider first |
| Virgin Mobile (Virgin Media O2) | **61*NUMBER# |
Salon landline
| BT (Home Phone and Digital Voice) | *61*NUMBER# |
| Virgin Media (home phone) | *21*NUMBER# |
| Sky Talk | *61*NUMBER# |
| TalkTalk | *61*NUMBER# |
| Plusnet | *61*NUMBER# |
| Vodafone (home phone) | *61*NUMBER# |
| Post Office (home phone) | *61*NUMBER# |
Business phone systems
| RingCentral | App or web portal |
| 8x8 | App or web portal |
| Vonage Business | App or web portal |
| Gamma Horizon | App or web portal |
| BT Cloud Voice | App or web portal |
| Microsoft Teams Phone | App or web portal |
| Zoom Phone | App or web portal |
| CircleLoop | App or web portal |
| Dialpad | App or web portal |
| 3CX | App or web portal |
Questions about forwarding
Which calls should I forward?
The ones you miss. The salon phone rings first; if nobody can get to it, Ellie, your AI front desk, answers, checks the diary and books the client in.
Does forwarding cost anything?
Often a little. Mobile networks usually count a forwarded call like any other call, and most landline providers charge a monthly fee for call divert. Each provider's charges show when you choose it above.
How do I turn it off?
Dial the stop code shown with your code, or use the same setting on your phone. On most mobiles, ##002# switches every kind of forwarding off at once.
Do I keep the salon's number?
Yes. Clients ring the number they always have, and Ellie answers when you cannot.
Forward the calls you miss.
Ellie answers in your salon's name, books into the real diary and texts the client a confirmation. Start free, no card needed.